Returns & Exchanges

At Paperless Post Party Shop, we want your celebration to be perfect, which is why we offer a 30-day return window for unused and unopened party supplies in their original packaging. Please note that seasonal items and personalized products are final sale to ensure the highest quality for all our customers.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal with your order number and email address to select the items you wish to send back and receive a return authorization.

• 2.
  Pack Your Items

  Carefully place the unused items in their original packaging, ensuring all delicate decorations are protected to prevent damage during transit.

• 3.
  Ship It Back

  Print the provided prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.